At Hattingley Valley we aim to process and ship your wine the same day if your order is placed before 10am Monday to Friday (excluding Bank Holidays). Once shipped it will take up to 48 hours to get to you
Deliveries will be charged at a flat rate of £4.50 for all orders up to the value of £69.99. Free Delivery will apply to all orders over £70.00.
We ship our wine all over the UK Mainland and exclude the Scottish Highlands (AB, DD, IV, KW, PA, PH) and Islands, Northern Ireland, The Isle of Man, The Isle of Wight, The Scilly Isles and the Channel Islands.
If you live outside of UK Mainland please call us on +44 1256 389 188 to discuss shipping rates and place your order or email us with your requirements to email@example.com.
We either use Royal Mail 48 or APC
We are confident in the wines produced here at Hattingley so we wanted to give you peace of mind with our Hattingley Happiness Guarantee. If for any reason, you don’t like any of the wines in your case, you are welcome to return the rest of the case to us for a refund on any unopened bottles.
The guarantee applies to case purchases only.
The wine is returned at the purchaser's cost.
We will make a full refund on the unopened bottles returned.
Any bottles broken during the return transit will not be refunded, so please ensure they are well-packaged and protected.
The refund will be given by refund to the credit/debit card used for payment.
This guarantee only applies to purchases made when it is in force, but we reserve the right to withdraw it without notice.
This guarantee, whether or not withdrawn, does not affect your statutory rights.
Claims must be made within six months of purchase
This guarantee only applies to purchases made from and delivered to addresses in the UK by purchasers resident in the UK.
This guarantee is governed by English law.
Hattingley Valley has partnered with Blue Light Card to offer all emergency services, NHS, social care sector and armed forces discount on our sparkling wines. Please check your Bluelightcard app for details.
Press / Trade / Marketing
For all trade enquiries please contact Chris Unger on 01256 389188 or email
For all press enquiries, please contact the team at Roche Communications by email
For all marketing enquiries, contact the team on 01256 389188 or email
If you need to cancel your appointment, we respectfully request at least 72 hours’ notice. Our Policy: Any cancellation or reschedule made less than 72 hours will result in a cancellation fee or forfeit. In the event of a true, unavoidable emergency, all or part of your cancellation fee may be applied to future bookings.
Unfortunately, as much as we love dogs, they are not allowed to accompany you on the tour